Effective Date: May 15, 2026
Last Updated: May 15, 2026
Website: theblackbirdmedia.com
Company: BlackBird Media
Contact: hassan@theblackbirdmedia.com
BlackBird Media ("we," "us," "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you:
This policy complies with:
When you authorize our application to access your Instagram or Facebook account:
We only access data you explicitly grant via Meta's OAuth permissions (instagram_business_basic, instagram_business_content_publish, instagram_business_manage_comments, instagram_business_manage_messages, instagram_business_manage_insights).
| Purpose | Legal Basis |
|---|---|
| Responding to inquiries and service requests | Contract performance / Consent |
| Delivering AI Operations services we have agreed to provide | Contract performance |
| Publishing content to your Instagram/Facebook on your behalf (only when authorized) | Consent + Contract |
| Reading and replying to comments and DMs on your behalf (only when authorized) | Consent + Contract |
| Generating performance reports and insights for you | Contract performance |
| Sending you service updates, invoices, project communications | Contract performance |
| Sending marketing communications (only with opt-in) | Consent |
| Improving our services and website | Legitimate interest |
| Complying with UAE law and Meta Platform Terms | Legal obligation |
We do not sell your personal data. We share information only with:
We never share your social media account credentials. We use OAuth tokens which can be revoked by you at any time.
| Data Category | Retention Period |
|---|---|
| Service inquiry contact data | 24 months from last interaction |
| Active client project data | Duration of engagement + 3 years |
| Meta/Instagram OAuth tokens | Until you revoke access or token expires (60 days for long-lived tokens) |
| Cached Instagram content (for analytics) | 90 days, then deleted unless explicitly archived |
| Payment records | 7 years (UAE tax compliance) |
| Website analytics | 26 months (Google Analytics default) |
You have the right to:
To exercise any right, email hassan@theblackbirdmedia.com with the subject "Data Rights Request." We respond within 30 days.
We use:
You can disable non-essential cookies in your browser settings or via our cookie banner.
We use industry-standard security measures: HTTPS/TLS encryption for all data in transit, encrypted storage for tokens and credentials, access controls limited to authorized personnel, and regular security audits.
No method is 100% secure. We will notify affected users within 72 hours of any data breach involving personal data.
We are based in the UAE. Data may be processed in countries outside your jurisdiction (e.g., US-based cloud providers, Meta servers). Where required, we use Standard Contractual Clauses or equivalent safeguards.
Our services are intended for businesses and individuals 18+. We do not knowingly collect data from children under 13. If you believe a child has submitted data to us, contact hassan@theblackbirdmedia.com for immediate removal.
We adhere to:
For complaints related to our Meta/Instagram integration specifically, you may also contact Meta directly via their support channels.
We may update this policy. Material changes will be posted here with a new "Last Updated" date. Continued use of our services after changes constitutes acceptance.
To request complete deletion of your data and revocation of all Instagram/Facebook authorizations:
Email: hassan@theblackbirdmedia.com
Subject: "Delete My Data — BlackBird Media"
Include the email address and any social media handles associated with your account. We will:
For step-by-step deletion instructions, see our Data Deletion Instructions page.
BlackBird Media
Hassan Ali, Founder
Email: hassan@theblackbirdmedia.com
Website: theblackbirdmedia.com
For data protection inquiries: hassan@theblackbirdmedia.com (subject line: "Data Privacy")